PropReel

Privacy Policy

Last updated: March 25, 2026

Introduction

Welcome to PropReel ("us", "we", or "our"). We operate the website and web application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service.

1.1. Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • Name
  • Email address
  • Payment information (if you subscribe to one of our paid plans)

1.2. Usage Data

We may also collect generic, anonymized information on how the Service is accessed and used for statistical and marketing purposes. This Usage Data may include your device's IP address, browser type, pages visited, and time of visit. This data is collected in aggregate and is not tied to a specific user.

1.3. Uploaded Content

When you use our Service to create videos, you may upload photos, video clips, or other media. This content is processed to generate your videos and is stored securely. We do not use your uploaded content for any purpose other than providing the Service to you.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To contact you when necessary
  • To process transactions
  • To send you marketing communications, which you can opt-out of at any time
  • To monitor the usage of our Service to improve user experience
  • To detect, prevent, and address technical issues

3. Data Protection

Your data is stored securely. We follow information security best practices to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Processing Services

We use third-party services for specific purposes.

Stripe

We use Stripe for payment processing. When you purchase a plan, your payment information is processed by Stripe. We do not store your full payment information on our servers. For more details, please see Stripe's Privacy Policy.

5. Cookies

We only use cookies that are necessary for the provision of our services. We do not use cookies for user tracking.

6. Your Data Rights

You have the right to request the deletion of your personal data. Please note that deleting your data will make it impossible for us to provide our services to you. To exercise this right, please contact us through our website.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email. If you do not agree with the changes, you must stop using our platform.

9. Contact Us

If you have any questions or concerns about your data privacy, please reach out through the contact form on our website.